Build Your Career at VIBE Learn More About Us HIRING! View Open Positions WE ARE VIBE helps companies motivate and engage sales teams and partner networks through incentive programs, missions, and gamified engagement experiences.

Our programs combine behavioral mechanics, gamification, and rewards to influence participation and performance across distributed sales ecosystems.

We focus on mid-size programs where operational discipline and insight make a measurable difference.

Client Program Manager (Incentives & Engagement) What success looks like •  Client programs run smoothly with minimal operational friction
•  Reporting and performance insights are delivered consistently
•  QBR preparation is structured and proactive
•  Internal teams are coordinated without escalation Open Positions Within the first few months: work Full-time Apply Now    place Hybrid - Toronto Explore exciting opportunities to make an impact and grow your career. Join Our Growing Team Role Overview What we’re looking for VIBE designs and operates incentive and engagement programs for sales teams and partner networks. These programs influence behavior across thousands of participants and generate large volumes of performance data.
They only work when they are well run.
We are hiring a Client Program Manager to take ownership of the operational side of our client programs—ensuring they run smoothly, stay accurate, and continuously improve based on performance data.
This role is not customer support. It is not pure relationship management.
It is about owning programs, managing moving parts, and turning data into insight.
If you like bringing structure to complexity and figuring out what program performance is really telling you, this role will suit you. A role for someone who likes running complex programs and making them perform. What you’ll own •  Own program updates, configuration changes, and operational requests
•  Coordinate with internal teams (design, technology, rewards)
•  Track deliverables and ensure requests move through production
•  Maintain program accuracy, structure, and documentation Program Operations You will manage the day-to-day execution and performance monitoring of client incentive programs. This role requires someone who takes ownership without waiting for direction. •  Is highly organized and detail-oriented
•  Enjoys working with data and performance metrics
•  Can manage multiple moving pieces at once •  Monitor participation and engagement metrics
•  Identify trends, anomalies, and performance issues
•  Maintain reporting dashboards and performance summaries
•  Translate data into clear observations Program Performance & Analysis •  Prepare monthly performance summaries
•  Build QBR presentations and analysis
•  Identify opportunities to improve engagement and participation
•  Support strategic recommendations with data Client Reporting & QBRs You are likely someone who: •  Identifies problems early and acts on them
•  Communicates clearly and concisely
•  Is comfortable working independently •  3–6 years in Program Management, Client Success, Account Management, or Marketing/Operations roles
•  Experience working with data, dashboards, or performance reporting
•  Strong written communication and presentation skills
•  Comfortable using spreadsheets and analytical tools Experience What this role is not This role is not customer support, and it is not primarily relationship management. •  Managing program operations
•  Reviewing performance data
•  Preparing reports and insights
•  Coordinating internally to keep programs running Most of your time will be spent: If you are looking for a sales-focused or relationship-only role, this position will not be a fit.

Ready to Make an Impact?

If you want to own programs end-to-end, work with real performance data, and help clients improve how their programs perform, we’d like to hear from you.